Sales Orders Reserve Item Quantities

Posted By Kay Ramahala over 5 years ago

Sales Orders Reserve Item Quantities is greyed out in your company settings

By default, when you start creating Sales Orders this option will not be turned on. This needs to be turned on manually in your company settings. You will notice that if you have already processed Sales Orders the option will be “greyed out” and unable to select it.

To find out more on activating this option click here.

Tom_Ikapa over 4 years ago

Good day. We are having an issue where the stock reserved is locked if the VAT period in which the sales order is raised, is then closed before we have raised the tax invoice.

Is this being addressed?

Thanks.
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Kay Ramahala over 4 years ago in reply to Tom_Ikapa

Hi Tom,

Just to confirm, is the document locked as whole (can't edit or delete)?

Kind Regards
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Tom_Ikapa over 4 years ago in reply to Kay Ramahala

The sales order can be edited but it won't allow the changes to be saved.
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Kay Ramahala over 4 years ago in reply to Tom_Ikapa

Hi Tom,

Do you get an error?
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MartinWinter over 4 years ago

Not sure if this is on topic. Placed 100 items on Sales Order. Invoiced 20. Next time I invoice, Sales Order still shows 100 items on order but it should show 80. Any advice? Thanks.
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