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Sage Bank Feeds - Missing transactions or transactions are not up to date.

I have successfully connected my account and transactions have started pulling through, but I am missing a few transactions from when I linked the account, or they are not up to date. Why is this happening?

  • If you find that you have missing transactions or that your transactions are not up to date, please navigate to Manage Bank Feeds and click on the option to "Fetch Transactions Manually" and verify that the transactions update after that.



  • If this does not fetch your missing or delayed transactions, we will need to investigate the issue for you.

  • Please send an email to [email protected] and include the email address you use to login to Sage Accounting so that we can escalate the issue. Please include as much information as possible. Last date that transactions have come in for along with transaction dates that are not showing.