Hi Team, I have duplicate transactions on my sales history, how can I reverse either the duplicates or to remove all transactions and re post again?
Good day
Please note that you unfortunately you cannot remove/delete Invoices, you can do a Customer Credit Note to cancel the effect of invoice. If you process as Customer Adjustment, Journal Entry or Banking transaction, Kindly note that those you can delete from the screen you processed them on.
Please find below the steps to create the Customer Credit Note
Customers… Transactions… Customer Invoice… On the Invoice you want to delete click on action then
The next screen will show the Process Customer Credit Note populated with the same info as the Customer Invoice
You can click on Save
Kind regard
Eliazer
*Community Hub is the new name for Sage City