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Gavotech

Recurring Invoices not changing delivery address

Posted By

Hi All 

Please assist if possible. 

A customer of ours has changed the information on numerous customer accounts particularly delivery addresses. 

Now if we open the existing recurring invoices it still shows the old information how do we get the recurring to look at the master account information? 

TIA :) 

  • 0

    Good Day,

    Please be advised that you will need to edit each recurring invoice and re-select the customer on the recurring invoice in order for it to refresh the customer details that were changed on the master file.

    The reason this has not updated is because at the time the recurring invoices were saved it was saved with the old details.


    Please could you kindly verify or reply and let us know that this solution worked. That would be awesome.


    Kind Regards 

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