Cant get past the landing page

Posted By Jonathan DS over 3 years ago

Hi there,

Is Sage down again?

Able to log in but cant navigate further than the landing page.

Please assist! Month end needs to be completed..........

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Marco22980 over 3 years ago in reply to Zunaid +1

You did not solve the problem, you papered over the cracks. But the cracks are refusing to stay closed up for long. Need to do a more permanent solution, like ACTUALLY SOLVE THE PROBLEM

0 Zunaid over 3 years ago

Good Day Jonathan,

Sage Business Cloud Accounting has been experiencing some performance issues, our LSM Team has however investigated and corrected the errors.

We do apologize for the inconvenience this has caused.

If you are still experiencing any issues with regards to your server, please let us know.

Kind Regards

Zunaid
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0 Jonathan DS over 3 years ago in reply to Zunaid

Hi Zunaid, we are still experiencing the same problem? Was able to work this morning but seems the problem is back.
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0 Marco22980 over 3 years ago in reply to Zunaid

You did not solve the problem, you papered over the cracks. But the cracks are refusing to stay closed up for long. Need to do a more permanent solution, like ACTUALLY SOLVE THE PROBLEM
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0 Nokuthula M over 3 years ago in reply to Marco22980

Hello Marco

Please be advised that the performance issues have been resolved.

https://www.sagecity.com/za/sage-one-accounting-south-africa/f/sage-one-accounting-south-africa-announcements-news-and-alerts/168049/sbca-service-notice-07-04-2021

To improve performance:

Please clear your browsing history completely (clear cookies and cache etc).

You could also try logging into Sage Accounting using Incognito on Google Chrome Browser.

We would like to apologize for the inconvenience this causes.

Kind Regards

Nokuthula
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Sage Accounting

Cant get past the landing page

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