Good day, 

Kindly advise if you have send your query to this Renewals email address: [email protected]?

You can also follow up with the Renewals team Telephonically :  011 304 3510

I do apologise for the inconvenience caused. 

Regards, 

I have had exactly the same issue this month, and just have had to pay a R 21,61 PENALTY for the manual payment that was late??!! SAGE did not process their debit orders on the date promised, and because I waited for the debit order to get processed, they raised a PENALTY for 'LATE PAYMENT' .... CAN YOU PLEASE FEFUND MY PENALTY SAGE!!!

Good Day,

We, unfortunately, do not have access to their systems to advise.

Please contact our Accounts Department with regards to the above.

Contact Details:

Email - [email protected]
Telephone - 011 304 3333

Regards

MARCH 2023!

Just happened again & PAYMENT HAS BEEN PROCESSED BY OUR CARD?

Hey Alan H

We are sorry that you are having the same query again

Unfortunately, such a query can be solved by our renewals team

Please get in touch with our renewals team via mail:[email protected]

Sharon