Sage Accounting Down Again? 07/09 @ 13h00

Posted By Stacy_K over 2 years ago

Is Sage seriously down again? I can't even reach the home page to log in:

This site can’t be reached

www.accounting.sageone.co.za took too long to respond.

What is happening? It's the 7th of the month and we are all trying desperately to run our businesses. I see no update / announcement from Sage, so what gives?

Before you ask - I have tried this in Chrome, both standard and incognito tabs. I have cleared my cookies & cache. I have closed the browser and re-opened. Same issues.

I have no problem getting onto any local / international websites and my speed is D/L @ 10.1Mbps with minimal Jitter.

0 Stacy_K over 2 years ago

Just this this - No Sage, the system is not "operating as expected"... unless it's expected to be down:

Sage Business Cloud Accounting ZA - Major Outage

Monitoring - The product is now operating as expected. We will continue to monitor closely.
Sep 7, 11:08 UTC

Investigating - Since 10:34 UTC all ZA customers have been unable to access the product. We are investigating the issue.
Sep 7, 10:54 UTC
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0 Zunaid over 2 years ago

Good Day,

This was a temporary issue, the system is up and running again.

We do apologize for the inconvenience.

Regards
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0 Stacy_K over 2 years ago in reply to Zunaid

Hi Zunaid

The temporary issue lasted more than an hour
It looks like it is back up again. Thanks.
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0 AJ Martin over 2 years ago in reply to Zunaid

This is still happening. I keep getting an Error 522.

When will this be resolved?
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0 Nokuthula M over 2 years ago in reply to AJ Martin

Good day

Please clear the clear the cookies and cache on your browser. You should come right, should the issue still persist, we will have to escalate for further investigation.

For assistance with clearing the cookies and cache on your browser, follow the relevant link below:

Windows: clear-my-cache.com/en/windows.html
Mac: https://clear-my-cache.com/en/apple-mac-os/safari.html

Regards,
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