Sage Business Cloud Accounting Down again!

Once again Sage is down and it is impacting our businesses.
I want a refund of the fees that I have already paid as the service I have paid for has certainly not been delivered again.

Every time the Sage systems go down and I am unable to do my work, it costs me money. SAGE needs to come to the party and contribute to those costs.
Lets see if SAGE even responds to this. I have the feeling it will be ignored as usual.