Hi All
I need to process adjusting journal entries from the auditors, however I am unable to input any system accounts, e.g. Vat Payable, Trade Payable, Trade Receivables.
How do I go around this?
Please assist.
Good day Njabulo,
It is not possible to process journal entries to system accounts. **system accounts** populate based on the transactions that you have processed. so to correct a system account "amount" you would have to correct the original transaction which was processed.
**example**: if you need to decrease **sales** you would either **edit** the customer invoice which was processed or credit note and re-invoice with the correct details.
journal entries, however, are available for customers and suppliers (customer adjustments and supplier adjustments).
Please visit our Knowledge Base article link for guidance on how to process customer adjustment
https://za-kb.sage.com/portal/app/portlets/results/viewsolution.jsp?solutionid=200116122201361&page=1&position=1&q=how%20to%20process%20customer%20adjustment&guest=0
Please click on our Knowledge Base article for more information on how to process a supplier adjustment
Regards,
*Community Hub is the new name for Sage City