It's crazy - I am at my wits end to get help - they just don't care....

Good morning Leandri,

We’d like to turn your experience around. My sincere apologies for the late response.

Kindly share the incident reference number for your query, I will follow up on your behalf.

Regards

Well which reference do you want? I haven't gotten help on any of these?

1. Reference Number for your query : HD14500509.
2. Reference Number for your query : HD14500539.
3. Reference Number for your query : HD14349579.
4. Your Reference Number: HD14455280
5. Your Reference Number: HD14455268
6. Your Reference Number: HD14455266
7. Your Reference Number: HD14440118
8. Your Reference Number: HD14440111
9. Your Reference Number: HD14440105
10. Reference Number for your query : HD14426944

11. Your Reference Number: HD14349579

12. Reference Number for your query : HD14360393.

13. Your Reference Number: HD14360393

Good day …

Thank you for making contact with us.

Please check your emails, we have responded with full details of the query

Our apologies for the delay

Thank you I have received your emails. Yet again no support.
Telling me to delete the invoices.... As you know you cannot delete invoices on Sage??? What an irresponsible response?
Regardless I have Credit Noted every transactions they wanted me to "delete" and re-invoiced... Still nothing.

Good morning, Leandri, 

Thank you for getting in touch with us. 

We’d like to turn your experience around. My sincere apologies for the late response.

Kindly note that a response was shared Via email. We will continue communicating with you on email.

Our sincere apologies for the experience.

Regards