Good day, 

Thank you for bring this to our attention. 

Performance has stabilised and servers are operating at optimum levels.

The respective Cloud Ops teams will continue to investigate to find the root cause and monitor the service.

Updates will be listed on https://status.sage.com/

I apologise for any inconvenience this has caused. 

Regards

P.S. Please could you kindly verify and let us know that this solution worked. You can do this by marking this reply as a Verified answer so that the rest of the Community can benefit from this.