Hi Max,

The scheduled maintenance should not affect API, if you do experience any issues regarding this, please let us know by contacting our support team:
[email protected]

Regards

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Good day Zunaid,

Our system was negatively affected in contrast to this, the system is only dependent on the API, which was between 10:00 and 15:00 yesterday (16 April) during your maintenance window. I tested the API and got HTML responses stating maintenance etc.

In future, please advise in advance that it will be not only the web application but also the API that will be affected.

Kind regards,
Max Dittmar

Good day Zunaid,

Our system was negatively affected in contrast to this, the system is only dependent on the API, which was between 10:00 and 15:00 yesterday (16 April) during your maintenance window. I tested the API and got HTML responses stating maintenance etc.

In future, please advise in advance that it will be not only the web application but also the API that will be affected.

Kind regards,
Max Dittmar

HI Max,

We do apologize for the issue you experienced as a result of the maintenance.

We have advised our developers accordingly.

If you are still experiencing any issues, please contact our API Team for assistance:

[email protected]

Regards