Hello Rosalind Elphick 

We have taken note that a significant number of our clients are currently encountering difficulties while attempting to log in.

We want to assure you that our team is actively working on resolving this issue and implementing the necessary fix.

We sincerely apologize for any inconvenience caused and will provide an update as soon as we receive conclusive feedback from our technical team. You can expect to find this update on our status page, as well as an informative announcement within our community.

Sharon

I am having the same issue, 

Hi Green Lubes EA Ltd 

At this point, the majority of our clients are not able to login into our product.

We know this is currently causing delays however, we are working to apply a fix.

Sharon