Sage Accounting

like really, this is happening again! I'm literally tired of holding 2 hours on hold. What is happening to the system, we are losing money here, my staff can't do anything we cant invoice, do quotes actually, we can't do anything on the system.…

Guys, please please resolve this or let us know what is actually happening. I am certain there is something else going on here that SAGE is being cagey about....... This generic reply doesnt cut it anymore......not on day 9!!!