Pastel Payroll - Negative UIF balances (9045 - UIF- Company (Actual)

SOLVED

Can't process all employees because the report says that there is negative tax balances. However, the PAYE is correct - it's the 9045 that's in a nagative. 

No backup available to the last correct payroll 

  • 0

    Hi Nazareen,

    Is the code 9045 a negative just in the Month of February?  Or is it in more than one month?

    You will have a negative value on code 9045 if transactions where incorrectly ticked for Calculation Total 19 (UIF Company Contributions).

    If it is more than one month you will have to restore a backup of that period (that you don't have).

    The only other alternative is to arrange a chargeable datafix to correct this for you.  Please send an email to [email protected], the support desk will assist you to arrange a datafix and will assist you in uploading the data to the customer zone.

  • 0 in reply to ThandiweK

    what does this mean:
    You will have a negative value on code 9045 if transactions where incorrectly ticked for Calculation Total 19 (UIF Company Contributions).

  • 0 in reply to Nazareen Jakoet
    verified answer

    There should only be two transactions that have this calculation total linked to it, these two codes are code 9045 and 9046.  

    To see what transactions are linked to this calculation total, we can pull a report.  Navigate to View, Parameters, Calculation Totals, select the below parameters:

    On the report that prints, there should only be 2 transactions listed, code 9045 and 9046.  If there are any other transactions on this report they will need to be unchecked for this Calculation total.

    In order to uncheck the calculation total, all op your employees should be Unprocessed.

    You will navigate to Setup, Transactions.  Click on the magnifying glass and select the transaction that is listed on your report that is NOT code 9045 or 9046 and click and click on OK.  Click on calculation totals at the bottom right hand side of the screen.  Scroll down till you see UIF Company Contribution and uncheck the check box.  Click on Ok and save and close the transaction.  You will need to do this for all transactions on the list that is not code 9045 and 9046.

    Unchecking the calculation total will only correct the value for 9045 in the current period, and it will not recalculate UIF calculated in any previous months.  If 9045 is a negative in a previous a month, a backup needs to be restored to that period to do the correction in that month. You will then need to recapture from that period going forward, alternatively a chargeable Datafix can be done to correct the previous months' values