Hi All

We have a few Zimbabwean employees.  Half have Formal recognition of Refugee status and I've recently looked at this document and realised that all of them need to apply for a refugee ID from Home Affairs.  Problem is none of them have and all seem very confused as they have a permit so why bother. 

The problem comes in when we want to claim ETI though.  If I change the nature of person as I should to "Refugee" Payroll jumps to the ID number and its this refugee id number that is required.  The reference number of the permit doesn't work.  I have 1 asylum seeker which is simpler as the permit number gets entered on the tax tab.

Am I correct then in my assumption that I cannot claim for the Formal refugees and the ones with a Zimbabwean Special or work permit?  Nature of Person for these would then be 'person with a passport or ID' and enter their ZIM passport numbers?