Good day 

Thank you for the post.

Please make sure that the region settings are correct.

https://za-kb.sage.com/portal/app/portlets/results/viewsolution.jsp?solutionid=200204120554554&page=1&position=1&q=regional

If the error persist you need to restore a backup before the error.

Kind regards

Christelle

Hi, i have checked all the region settings are already correct.

We tried importing an old backup and that hasn't corrected the issue.

Good day,

Thank you for the reply.

Please see below

Kindly follow the below steps to correct your error:
1. Navigate to your company directory e.g C:\Payroll\Demo_
2. In the company folder search for a file called PAYDSCCO.BAK
3. Right click on this file and select to delete the file.
Your company will now open without the error and you can process as per normal.

If the error persist you will need to restore a different backup.

Kind regards

Christelle

This is helpful info, been struggling with this error .  Arigatou Christelle-san

Hi Khotso

I am so glad to hear.

Christelle