Hello Seolo

We are truly sorry for the experience

Please allow us to change your experience by allowing us to help you

Please identify the name of the only payroll product you are using

Also please provide us with your site code number.

Regards

Sharon

Hello Seolo

We are truly sorry for the experience

Please allow us to change your experience by allowing us to help you

Please identify the name of the only payroll product you are using

Also please provide us with your site code number.

Regards

Sharon

Hi Sharon. Thank you for getting back to me. The site code: W04345 and it is Payroll Online. I never get any response from them at all.

Hi Sharon. My client made another payment today. Until we move over to Xero Payroll please open the payroll to do my payroll for this month.

Hi Seolo.

We are truly sorry about this

We have informed our team to attend to your request with urgency 

For future reference, you can get in touch with our accounts team using this email address:[email protected]

Regards

Sharon

I am emailing [email protected] until i am blue. No response ever.This is why i am moving all my clients over to Xero.No service at all.

Good Day. I just want to let everyone know. The service from sage is pathetic.My email are ignored and payment allocations has not been done. I phoned now because my payroll could not been done today because of poor service. When i phoned a person named Adrian was the only friendly and sufficient person out of the sage team who was willing to allocate my payments and reactivate my account.

Sage you are loosing clients and you dont care. I am still moving my clients away from sage.