Sage ID token renewal - several companies

Question

After the new update, I keep getting a pop up to renew my Sage ID token. 
 I have clicked on forgotten password and created a new password but it still keeps asking for my ID token to be renewed. It is doing the same with all 5 companies I do the payroll for. 
 Help... please.

Christelle · Answer

Hi farzaanahshah , 
 Thank you for the post. 
 Please click on the lonk below and make sure everything is correct. 
 Once done, open Payroll again and re-enter the Sage ID and Password. 
 Close Payroll and see if the pop up message shows again. 
 https://account.sso.sage.com/ 
 If you found my answer helpful, please click on Verify answer to let me know. 
 Kind regards 
 Christelle

Shazi · Answer

Hello farzaanahshah 
 I am just following up to follow up and confirm if the recommended solution resolved the issue. 
 If it did, kindly click on verify answer. 
 Sharon

Sage Pastel Payroll

Sage ID token renewal - several companies

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