Incident update (23:30)

The site is up and running again, and users will be able to log in again. We thank you for your patience and apologise for any inconvenience caused.

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Original post:

We are aware of the performance issue that are blocking certain users from launching the payroll instances. Our technical team is working hard to identify the source of it. 

Description of incident:

When you launch you subscription from the Landing Page, the screen reflect a "Connecting to Server..." message, then "Loading...", but then returns to the Landing page.

Users are thus unable to access the payroll.

Next Steps

The issue is in the process to be resolved. Notice added on Landing Page: