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Known Issue: ETI Validation tool not responding on Step2 (Patch file will be deployed)

Updated Post: 15 February 2021

A patch file for SBCPP was deployed on Saturday 13 February 2021 fixing the known issue on the system.


How will I know that the ETI Validation patch has installed successfully?

When you run the ETI Validation tool, Step 2 (Extract Data and Amend) the system will complete the extraction process successfully.

Original post: 10 February 2021

The following issue has been identified which affect some users:

When selecting to run Step two (Extract Data and Amend) on the ETI Validation tool, the system hangs in the following scenario:

An employee with a Date engaged in a prior year, e.g. 2020, but only receiving income for the first time in this year, e.g. 2021

Solution suggestion:

An ETI Validation patch will be deployed on the system on Saturday 13 February 2021.