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Known issue: Unable to add multiple calculation steps on Company Contribution Method of Calculation

We are aware of an issue affecting the creation or amendment of Company Contribution Methods of Calculation, where you want to add more than one step to the calculation.

The expectation, after the 1st line is added to the company contribution grid, that the calculation operators appear, allowing you to define up to 8 steps in a calculation, or linking to another calculation.

For example. the calculation for Pension is 7.5% of Fixed Salary for both employee and company contribution.

The Deduction calculation can be added correctly (E011 * (VAL) 0.075) however on the company contribution, you are not able to define the "multiply with the percentage" step

Take note, this issue only affects users who are creating a new or amending an existing Method of Calculation for Company Contributions.

The Sage Product Delivery teams are working on a solution to resolve the issue as soon as possible.

While the development teams are working to resolve this issue, there are 2 work-around suggestions:

Work-around 1

  • Define a Calculation Screen definition for the Company Contribution (XD)
  • Create the Company Contribution Method of Calculation (As you would have on the Deduction calculation) on the Calculation screen line (MOC)
  • Amend you Company Contribution Method of Calculation to pick up the Calculation screen value (e.g. XS05)
  • Link the employees to the Calculation and Deduction Line Method of Calculation on the Method Linking screen (MC)

Work-around 2

An alternative work-around is to remove the CC calculation form the Deduction Method of Calculation for the current period, and to calculate the CC value outside the system, and import using the Flexi Financial import