Sage Payroll Professional

Resolved 27/03/2024 15:00 The cause impacting on the site performance was identified and changes have been applied to improve the performance and prevention of event recurring in the future. Our team have been monitoring the system which has been…

A patch file has been deployed for Sage Business Cloud Payroll Professional Release 6.0b on 26 June 2023. The following message will display on the Payroll Subscription screen: What is included in the patch file? The patch file includes: Lesotho…

The latest version 2.5 of the Sage HR and Payroll Self Service is now available on the iOS Appstore for Apple mobile device users. Click here to view and download the mobile app. Compatibility: Requires iOS 8.0 or later

The latest Sage HR and Payroll Self Service Version 2.5 app is now available on the Google Playstore for Android mobile device users. Click here to view and download the mobile app. The required operating system for your mobile device is Android…

We have updated your Sage Self Service application to the latest version, and have included the following features/improvements: Company Holidays: The Administrator can view the uploaded public holidays per company, and delete them if incorrect …

The latest update Version 1.19 for Sage Self Service has been deployed and includes fixes the following reported issues: Payslips do not want to download Travel Report does not return any records Counter shows on Inbox, but there are no records…

Sage Self Service has been update to Version 1.18. What are the changes in v1.18? Branding changes Employee GUID (Enhancement) Leave Types Enable/Disable function (Enhancement) Customer Claim Transaction List (Enhancement) Items Resolved…

Sage Self Service has been update to Version 1.17. What are the changes in v1.17? Declined transaction does not show in the users’ inbox For more details, click on the "What's New" button on the Self Service website.

We've deployed an update to Sage Self Service last night, to address a few user requests regarding the daily update emails: Space between mail addresses is trimmed Date of birth now shows next to the employee name Header is correct…

Please take note that the Sage Self Service (SSS) site will be down on Saturday 15 January from 8:00 - 22:00 due to maintenance. The following message displays on the site:

Please take note there will be a scheduled maintenance and the site will not be available on the 2 nd June from 19h00 to 21h00 Please note: Administrators and Users will not be able to transact or view documentation during this period.

Update 25/02/2021 09:20 We are happy to report that the issue has been resolved and users will be able to access the Self Service site again. Thank you for your patience and understanding Original post We are aware that users are experience…

Sage Self Service has been update to Version 1.14. What are the changes in v1.14? Close leave transactions Delete employee records Updated RSA 2021 public holiday calendar For more details on the changes, refer to the updated release notes…

We have become aware of an issue affecting the email notifications of Payroll Professional Sage ID access invites and Sage Self Service new user invites. The Sage technical teams are currently investigating the issue to resolve this as soon as possible…

We have recently become aware of an issue which affects Payroll Professional users with Sage Self Service Scenario: Leave transactions and custom claims approved by the Administrator, is re-posted to payroll when running a synchronisation, resulting…

Sage Self Service has been update to Version 1.12. What are the changes in v1.12? Enhancement of Leave Report Items resolved For more details, click on the "What's New" button on the Self Service website.

Sage Self Service has been update to Version 1.11. What are the changes in v1.11? Improved Usability on Default Approval Structure and Workflow Management Enhancement Payslips improvements Administrator: password change process Items resolved…