Undeliverable Mail: "New user Activation for Sage Business

Your message:
From: martin@XXXXXXX
Subject: New user Activation for Sage Business Cloud Payroll Professional for site code XXXXXXX

Could not be delivered because of

550 Anti-Spoofing policy - Inbound not allowed - https://community.mimecast.com/docs/DOC-1369#550 [jRhGJj8LMXOtfqX2KtUMsg.za78]

The following recipients were affected:
maritza@XXXXXXX




Additional Information
======================
Original Sender: <martin@XXXXXXX>
Sender-MTA: <10.64.4.103>
Remote-MTA: <41.74.197.210>
Reporting-MTA: <za-relay-02.sagesouthafrica.co.za>
MessageName: <B5c8f93180000.000000000001.0001.mml>
Last-Attempt-Date: <14:46:40 Mon, 18 March 2019>

  • 0

    Hello Martin,

    Thank you for posting your query. We will enquire with our team to et more details and a solution. 

    (we have removed some info from your post to protect you and your colleagues)

  • 0

    Hi Martin,

    Our developers have confirmed that your mail server is blocking the messages, based in the invite e-mail content.

    We have forwarded an e-mail to you, and request that you ask your administrator to review the content of the mail, and advise us what possible could be seen as "spoofing" on the mail.

    The mail contains general text and a hyperlink to access the cloud payroll.

    We appreciate your feedback on this, to ensure your colleague can receive the invite.