Accessing the Companies page

Question

Morning, 
 
 Everytime I try to launch to the entity page I get the following error:

I have reset users. I have re-logged in and still no joy. I cant even access the support. 
 
 I have checked, debit order did go off and showing as credit.

JacoSagePD · Answer

Hi What is your Site Code? How long does it take to open the new tab after clicking the Launch button? We have a 15 second time out on opening Payroll once you click Launch. Thanks

Sage Payroll Professional

Accessing the Companies page

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