Tax reports error msg

SOLVED

Good day 

I receive the below error if I try to extract the Validation or IRP5 files from payroll RSA

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  • 0

    Good day Avril 

    I restored my Feb payroll back into my live (after I have rolled over to March and updated accordingly), now it doesn't want me to launch my live payroll but I can use the Year End solution except I get the report error. 

    The companies are no longer in use after Feb 2021 but I have to complete their submissions. 

    Any suggestions on how to get back into my live system and then go back to using the Tax Year end function as per your solution recommended?

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  • 0

    Good day Avril 

    I restored my Feb payroll back into my live (after I have rolled over to March and updated accordingly), now it doesn't want me to launch my live payroll but I can use the Year End solution except I get the report error. 

    The companies are no longer in use after Feb 2021 but I have to complete their submissions. 

    Any suggestions on how to get back into my live system and then go back to using the Tax Year end function as per your solution recommended?

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