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justjenny

Tax directive numbers and percentages on IRP5

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On importing the IRP5 file into SARS Easyfile for an estate agent, the tax directive numbers and percentages have not been reflected on the employees IRP5's. SARS has advised that I now need to resubmit my declaration as the tax directives need to appear on the IRP5's.

Why did this happen (did I omit to do something when creating the file?), how do I correct it and how do I ensure that it does not happen again?

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  • +1 in reply to MazG

    Good day MazG

    Thank you for your reply - however, it is not very helpful to me.

    I did load the directive numbers as you have said, during the 2021 financial year as soon as I was given the paperwork from the agents. All agents were taxed according to these directive percentages. I used the EMP501 file generated from SAGE to upload all information into Easyfile.

    When I generated the IRP5 certificates from Easyfile, the directive numbers do not appear on the IRP5's.

    So, if the information is entered correctly in the SAGE software, why are the directive numbers not appearing on the IRP5's?

    This is a big company to reload and resubmit the EMP501 and I do not believe that the problem will be solved as I will be using the same system and doing exactly the same process.

    Kind regards

    JustJenny 

  • 0 in reply to justjenny
    SUGGESTED

    Hi JustJenny

    If the directive information appears on the payroll and on the payroll printed IRP5s, then it is quite possibly an issue with the SARS e@syFile software. I would recommend that you access the tax certificates on e@syFile first to check whether the information has populated on there. Then raise the issue with SARS and do advise us of the outcome please. If everything was captured on the payroll, it should definitely reflect on e@syFile after the live file was imported.

    Kind regards,

    Sandira

  • 0 in reply to justjenny

    Any update on this? Having the same issue now with an estate agency and Sage and e@syfile

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