Hi Audrey,

I would suggest to upload the Administrator, Company, System Codes and Employee again. Maybe compare the employee's leave day screen - is the employee's working days the same as the rest of the other employees? 

Hi Francois

I see on the employee it also gives me a message: Personal Details not updated every time I am on his record and move to another record. Could something be stuck on his profile?

Hi Audrey, 

Yes, seems as if information on the record is not allowing the information to upload correctly.

This could related to the employees address fields, or even the banking details. 

I found the following article on the Sage Knowledgebase, that might assist to find the cause of the issue:

• System error: Personal Details Not Updated

Please let us know if this resolved the issue!

Hi Francois

This has resolved the issue, thanks so much.

Regards