Good day justjenny

The details of lumpsums field is for lumpsum directives only. You can use the fixed rate directive only if the employee's tax status is: Directive %, Directive (Director),  Non Resident Non Executive Director (Directive).

Kind regards

Lungile Mnguni

Good day justjenny

The details of lumpsums field is for lumpsum directives only. You can use the fixed rate directive only if the employee's tax status is: Directive %, Directive (Director),  Non Resident Non Executive Director (Directive).

Kind regards

Lungile Mnguni

Hi Lungile

Thank you for your reply. However, this did not answer my question.

The agents with directives have been set to Directive %, and directive numbers and percentages entered in the relevant fields, but SARS Easyfile has rejected the submission and are requiring the same extra details that they require for lump sum directives. 

There is nowhere on the SAGE Payroll Professional system to enter these except for Lump Sum directives, so either Easyfile is not correct or SAGE Payroll Professional is not correct and I am in the middle of these two!

Hi Justjenny,

Please complete a webform so that we can investigate further. You are correct that 3606 is not available on the details of directive screen. Please attach a  print screen of how the directive information has been captured on the statutory details screen, the import error report from Easyfile as well as the actual submission file.

You can Click Here to complete a webform.

Please let me know if you have more questions.

Kind regards.

Good day

Has a solution been found for this issue?  I am having exactly the same and need to submit asap.  

Could you kindly assist as I cannot find anything on Sage KB either?

Dear Yolande,

Please log a Web Form with your query so that we could further assist you.

You can Click Here to complete a webform.