Good day,
Does anyone know how I can retrieve backup for 2019 and 2021? As it's no longer showing on my backup's.
Good day,
Does anyone know how I can retrieve backup for 2019 and 2021? As it's no longer showing on my backup's.
Hello Dineo Dineo
The answer to that is no, we only retain period-end backups for 2 years as per the retention policy, which is available on the screens where backups are retrieved, as well as in this article: For what duration are company date backups retained for on Sage business Cloud Payroll Professional?
We would keep the tax year-end backups for 5 years and the tax year-end instances for 10 years.
Sharon
*Community Hub is the new name for Sage City