Having trouble getting your ODBC installed on a Windows 10?
The following documents will assist you to complete the setup process:
Step 1: Complete ODBC Support User Access document:
If you are not set up as the ODBC Super User or do not have credentials, click on the link below for the document that your direct manager needs to sign off before we can proceed with the ODBC User setup:
ODBC Super User Access request form
Once you have completed the form, submit the document per webform (with the selections below) to the support team to register the Super User and assist to complete the setup process.
Take note, if Step 1 is not complete, you will not be able to continue with Step 2 and 3.
Step 2: How to install ODBC on your Windows 10 computer
Click on the links below for assistance:
How to install ODBC on a Windows 64-bit
(The same steps can we followed if you have a 32-bit Windows operating system installed, you will not have a SYSWOW64 folder)
Step 3: Create User Credentials
In order to continue to process, credentials will need to be setup to extract information.
Video: How to setup security credentials for ODBC
The support team will contact you once the Super User Access form was received to assist with the process.