Need help this tax year-end and not sure who would be best to assist? SARS, Sage or a tax practitioner perhaps?
We have made things easier by breaking down the year-end process for you and providing insight into who will be able to best assist with each type of query.
Please note that if you require complete assistance with the year-end on payroll as well as the e@syFile file imports, we recommend that you book a consultation with the Professional Services team as soon as possible. Availability is limited. Click here to book a consultation or view our updated 'Who to Contact' guide below.
| Who can assist? | ||||
| SARS / SARS eFiling | Professional Services (Based on a consulting rate per hour) | Sage Customer Services | Tax Practitioner | |
| Payroll | ||||
| Any tax advice | √ | √ | ||
| Queries regarding the verification of payroll data. e.g. Basic company information, personal details of employees, year-to-date corrections | √ | √ | ||
| Queries regarding payroll validation errors | √ | √ | ||
| e@syFile | ||||
| e@syFile (Install, restore backup) | √ | √ | √ | |
| Creating the IRP5 import file from payroll | √ | √ | ||
| Importing of the IRP5 file | √ | √ | ||
| Pre-submission validation error | √ | √ | ||
| e@syfile submission errors | √ | √ | ||
| Errors related to e@syfile database | √ | √ | ||
| Payroll system assistance for Resubmission of previous years |
Limited to ensuring the payroll file can import | √ | ||
| EMP501 Reconciliation on e@syfile |
√ | √ | ||
| e@syfile EMP501 Declaration errors |
√ | √ | ||
| Completion of the EMP501 Declaration on e@syFile |
√ | √ | ||
| Capture of manual tax certificates on e@syFile |
√ | √ | ||
| Restatement of EMP201 | √ | √ | ||
| Submit electronic information to SARS via eFiling4 |
√ | √ | ||
| Generate IRP5/IT3(a) certificates via PDF from e@asyFile |
√ | √ | √ | |