Please note that employers must apply for TERS online at https://uifecc.labour.gov.za/covid19/

Employers can no longer apply for TERS via email as previously communicated.

Application procedure:

• The employers shall apply by reporting their closure to email box [email protected] and there shall be an automatic response outlining the application process.
• Employers must then register and apply online (online guide attached in the autoreply).
• The employer shall be required to furnish the Fund with the following documents (all documents submitted will be subject to verification):
  • Confirmation of bank account details in the form of a latest bank statement which must be uploaded by the employer.
  • Memorandum of Agreement (MOA) – the online system will automatically provide the latest MOA, which must be accepted by the employer.
  • Letter of undertaking – the online system will automatically provide the latest letter of undertaking which must be accepted by the employer.
  • CSV file in the prescribed format that will require critical information from the employer- when the employer submits online, the employer has the option to upload the CSV file or manually load employees by completing the required fields.
  • Ensure the CSV file extension is .csv (small caps)

***Please note that this is the latest procedure and possible changes may follow. Please visit Sage City to keep up to date.