Sage has many resources to help you get the most value out of your Sage Classic, Sage Premier or Sage 200 VIP solution. Sometimes, however, having multiple options can be a little overwhelming. Now you can get quick access to all assets by remembering a single URL:
www.SageCity.com/Resources
Not sure which resource is the best one to utilise in which situation? Check out this chart to help you determine which asset to use when:
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Get assistance by: |
Description: |
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Reading product documentation |
Product documentation View product documents and reference materials. |
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Searching the library |
Sage Knowledgebase Search technical articles written by Sage support analysts in Sage Knowledgebase.(currently available on the Customer Zone) |
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Asking the community |
Sage City Ask questions and share product tips, tricks, and suggestions with industry peers, certified partners, and Sage pros 24/7 in Sage City |
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Checking for product alerts |
Announcements, News, and Alerts forum View the latest product information in the Sage City “Announcements, News, and Alerts” forum. |
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Reviewing year-end information |
Sage Year-end Center Review the latest year-end information, including checklists, product information, and articles. |
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Asking the digital assistant |
Pegg Ask the Sage digital assistant, “Pegg,” for fast answers to common questions. (Available for Sage Classic and Sage Premier only) |
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Downloading the latest version of your software |
Product updates Get the latest software downloads and updates for your product. All software is available on the Customer Zone under the Updates section |
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View product videos |
Youtube Subscribe our dedicated channel for updated content on your product |
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Connecting with a support analyst |
Live chat Connect quickly with one of our experts to troubleshoot an issue using online chat. |
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Submitting a web form |
Online case submission Submit your issue directly to our support team through the web form portal |
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Following us on social media |
Twitter Follow us on social media for the latest Sage news and information. |
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Exploring class options |
Sage University Learn how to best utilize the full power of your software with flexible learning options from Sage University. |