Release 6.1b for Sage VIP Classic and Sage VIP Premier is now available for download on the Sage Portal.
Updated post 2023/11/21 13:00
We have released now update files for our 32-bit installation files which included the 64-but runtime.
Sage VIP Classic
- 32-bit installation file: Classic_Upd_R61b_x86_20231121.exe
Sage VIP Premier
- 32-bit installation file: Premier_Upd_R61b_x86_20231121.exe
If you installed the 32-bit installation files and experiencing any issues opening the system and accessing features, please download and install the latest file, and follow the steps below to update the correct runtime:
- Go to Control Panel > Programs and Features
- Uninstall Sage VIP Runtime (64-bit)
- Install the new 32-bit installer (file names are Classic_Upd_R61b_x86_20231121.exe and Premier_Upd_R61b_x86_20231121.exe) available from the Sage Portal
- When you access the system, the 32-bit version of Sage VIP Runtime would be installed automatically
For a 32-bit install file, the name reference will always include x86
Updated post 2023/11/16 6:00
The new Release 6.1b software is now available on the Sage Portal.
In the new software, we have made changes to resolve the issue where PDF payslips are printed on workstations accessing the system via mapped drives in a network environment.
The installation files now include the date '20231115' as part of the file name:
Sage VIP Classic
- 32-bit installation file: Classic_Upd_R61b_x86_20231115.exe
- 64-bit installation file: Classic_Upd_R61b_x64_20231115.exe
Sage VIP Premier
- 32-bit installation file: Premier_Upd_R61b_x86_20231115.exe
- 64-bit installation file: Premier_Upd_R61b_x64_20231115.exe
Take note: There is no change in the software version once installed.
If you installed the update software released on 14 November 2023, you can download and install the new version.
Updated post 2023/11/14 16:00
The Release 6.1b software has temporarily been retracted from the Sage Portal.
An issue was identified which impacts on the creation of PDF Payslips in a network environment accessing the system via a mapped drive.
Our development team is currently working to resolve the issue as soon as possible.
While this does not impact all users, we have decided to resolve the issue and will release an updated version of Release 6.1b.
Q I have installed Release 6.1b from the Sage Portal on 14 November 2023, what am I required to do?
As soon as the new release software becomes available, you can download and install the new version.
Original post 2023/11/14 08:30
What is included in this update?
- South Africa
- Employment Equity changes
- Employment Verification Service changes
- Africa Tax, Report and Bank File changes
- Rwanda: Tax table changes effective November 2023
- Namibia: VET Levy Report changes
- Tanzania: FNB Online banking changes
- Issues resolved:
- Payslips printing to PDF changes
- Flexi Leave Import changes
- Bulk terminations changes
Take note: For Total Solutions users, Premier ESS 12.9 and Premier HR 23.11.0.1 is also available. These updates need to be installed for compatibility with Sage VIP Premier Release 6.1b.
Click here to download the Release Notes.
How do I download and install the update
The following articles will assist you to download and install the new software
- How do I download a software update from the Sage Portal?
- How do I make a Full System Backup?
- How do I locate my payroll directory/folder?
- Solutions to common update errors
Actions required by users after installation:
- Review the Release Notes to familiarise yourself with the changes included in this update
Frequently Asked Questions
Q: What is Employment Verification?
Now available in Sage Payroll products, Employment Verification is enabled through a number of trusted partners.
Each time an employee applies for a credit application like a loan or bond, they can choose which information they want to share with service providers and consent to giving them automated online access to their specified payroll data.
It’s a benefit that you can choose to offer employees to give them more data control and confidence. And the online process can save you time too. Eliminate the manual work behind producing printed payslips and documents for employment verification
Click here to view our Youtube video
Q: Is this a mandatory update?
Yes, all users are required to install the software update
- Rwanda user: In November month, after completing the steps emailed to complete, prior to paying employees and printing reports and payslips
- Other tax countries: preferrably in a new pay period prior to paying employees and printing reports and payslips
Q: Should I install the 32-bit or 64-bit installation files?
As from Release 6.1a, we are aligning with current trends and moving the payroll application and installation to 64-bit.
Download and install the 64-bit installation files when:
- You have a 64-bit operating system where the payroll application is installed
- All workstations connecting to the payroll application must have a 64-bit operating system installed
Download and install the 32-bit installation files when:
- You have a 32-bit operating system where the payroll application is installed
- Any workstations connecting to the payroll application has a 32-bit operating system installed
For a visual guide, refer to the article: Update installation: Should I download and install the 32-bit or 64-bit installation file?
Q: Why did Sage decide to raise the operating system requirement to run the payroll application?
- The terms "32-bit" and "64-bit" refer to the way a computer's processor (also called a CPU), handles information. The 64-bit version of Windows handles large amounts of random access memory (RAM) more effectively than a 32-bit system
- The basic difference between 32-bit and 64-bit operating systems is the number of calculations per second they can perform, which affects the speed at which they can complete tasks
- The majority of personal computers now use 64-bit, and 64-bit processors are likely to become common in mobile devices
Q. Why did Sage increase the Random Access Memory (RAM) requirement to run the payroll application?
- The decision is linked to the operating system requirements:
- Windows 8, installed on a 64bit requires 2Gb of RAM
- Windows 10 needs 2Gb RAM
- Windows 11 needs 4Gb RAM
- If the computer does not have sufficient RAM available, your applications will be slow or not work as expected
- To align our product requirements, taking into account the current operating system requirements/demands, the requirement for Sage VIP has been updated.
Q. What must I do if I still have a 32-bit operating system and require the update to Release 6.1b for my payroll?
- Update to Release 6.1b by download and installing the 32-bit installation file (via Sage Portal)
- We strongly recommend to upgrade your system requirements before the next major release scheduled for March 2024
Q. What must I do if my server is running on a 64-bit operating system and can run the installation, but the workstation that I use to process on is running on a 32-bit Windows operating system?
- You will not be able to run your payroll using this configuration, where the operating system versions differ between the server and workstations
- Update to Release 6.1b by download and installing the 32-bit installation file (via Sage Portal)
- We strongly recommend to upgrade your system requirements before the next major release scheduled for March 2024