Hello Lindadj,

Currently we are experiencing high call volumes due to month end processing and payments, but we do offer live chat, e-mail support and Sage City.

If the IRP5/IT3a validation report picks up an employee is linked to an SEZ (Special Economic Zone) code, the employee record has been linked either in the current period, or in the ETI history, to an SEZ code.

Only the following SEZ codes are allowed as per the SARS Business Requirements Specification:

If an employee is linked to the code, this was done by user input, it will pull through to the tax certificate - and the validation has established that the code are invalid and must be unlinked/remove if invalid.

If an employee is linked to any SEZ code, the age test for ETI calculation is ignored by the system

To remove the current period SEZ code:

• Access the employee Information (IS) screen of the employee on the validation report
• Click on the Employment Tax Incentive tab
• If the employee is linked to a Special Economic Zone code, please remove the code

To remove the history/previous periods SEZ code, the change can only be done by using the ETI take-on import:

• Click on Interfaces > Export Data > ETI History
• Select the export year (for TAX 2019, you will need to do an export for 2018 and one for 2019)
• Select a destination and file name, and select to export all employees
• Click on Export
• Select Yes to save the file in Excel
• Excel will open, and require you to select the export destination folder and file
• The Excel template will populate with the ETI data
• IF there are any SEZ codes in column H, remove the values for all employees (since the codes are invalid, as per your query)
• Delete column AE (New/Term Days) to AL (Comment)
• Select "Save As", enter a file name, and change the file type to CSV comma delimited (to be in the correct import format)
• Make a backup (advisable) before we import the data
• To import the file, go to Interfaces > Import Data > Utility Imports > ETI Take-on
• Select Import 
• Select the folder where you saved the CSV file and enter the file name
• Click on Import
• If there are no issues with the import file, it will import and remove the ETI SEZ codes

Should you still receive any issues, we recommend that you send the details to [email protected] for further assistance.

Hi Lindadj, I am just following up if the solutions provided resolved your issue experienced related to the SEZ codes. Your feedback is appreciated.