e@syFile error: "The ETI Calculated reported on the EMP501 does not balance with the IRP5/IT3(a) certificates. Please rectify the ETI calculated on the EMP501 or the applicable IRP5/IT3(a) certificates.

We have received quite a number of enquiries regarding the following error message:

"The ETI Calculated reported on the EMP501 does not balance with the IRP5/IT3(a) certificates. Please rectify the ETI calculated on the EMP501 or the applicable IRP5/IT3(a) certificates."

The error message comes up when you try to file or save the EMP501 on e@syFile,, and claimed ETI during the period of reconciliation.

For more details on resolving this error, click here to access the suggestion solution on the Year-end Centre page.

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  • in reply to Maya Tchokova

    Hi Maya, we will need to investigate this for you, since in all occasions other clients were able to do the RFC (Request for Correction) without .

    Would you mind sending the EMP501 Declaration page reflecting the ETI values, and the details of the VIP IRP5/IT3a Summary report, and a printscreen of the error message to [email protected], for our team to review?