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Leanne Tavendale

Copying of companies from premier to classic

SUGGESTED
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Morning,

I am taking over a new client that is currently using VIP Premier, we are on VIP Classic.  How do we make a back up of only the one company on their system is install it on our VIP?

Many thanks,

LEANNE

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  • 0 in reply to Leanne Tavendale
    SUGGESTED

    Hi Leanne,

    As per my knowledge, the option is not available in the following instances:

    • Premier ESS (VPGUID file connected payroll with ESS)
    • Premier HR (VPHRID file connected payroll with Premier HR)
    • Job Management (Job positions system wide over companies)
    • Sage Self Service (VPGUID connects payroll with cloud site)
    • Mobility Payslips (VPGUID connects payroll with cloud site)

    IF you are not licensed for any of the mentioned modules (excluding Mobility Payslips), it is possible that the mobility screen was possibly activated (even though not used), which flags the company in the background, and deactivates the option. Please access the Mobility Company Setup screen (under the Payroll Menu item) and check if the company screen has been completed or uploaded. 

    If this is the case, you can access the system folder via File Explorer, and search for the VPMAD files for the specific company. There would be 2 files (a .PAY and .VIX) and the file name will include the company number (e.g. VPMAD001.PAY will be for company 001). When the files are removed, the "Data for this company" option will be available.

    Please let us know if this resolves the issue.

  • 0 in reply to Francois Brand

    We were told that if we could go to 

    Definitions and Copy MOCs that gives the option of doing 1 company’s back up.

     However, when we try this on their system it will not run.  We were told it has something to do with permissions.  Do you know how we correct this?  (I was able to do it on another premier that we use.

  • 0 in reply to Leanne Tavendale

    Hi Leanne,

    If you get errors or the system hangs during the process, it could indicate a file is in use (possibly) or other environmental issues. 

    I would recommend that you ask a consultant to have a look remotely. Please book this request via web form.

*Community Hub is the new name for Sage City