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Joy@civic

Downloading IRP5 certificates from E@syfile, cant print them or open them??

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I have downloaded my EMP501 and certificates from E@syfile onto my laptop but cannot open to view them or print them?

Any suggestions please!

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  • 0
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    Hi Joy@civic,

    PDF reports require a viewer on the machine to be viewed. I would suggest to download and install a PDF viewer if you currently do not have one. If you have one already, maybe repair it or check to see if there is an update for it. Please check for any pending windows updates as well.
    Please speak to your IT department for assistance with any of the above if you are perhaps uncertain. Please let us know if you require assistance with anything else, your feedback is appreciated.
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  • 0
    SUGGESTED

    Hi Joy@civic,

    PDF reports require a viewer on the machine to be viewed. I would suggest to download and install a PDF viewer if you currently do not have one. If you have one already, maybe repair it or check to see if there is an update for it. Please check for any pending windows updates as well.
    Please speak to your IT department for assistance with any of the above if you are perhaps uncertain. Please let us know if you require assistance with anything else, your feedback is appreciated.
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