Good day, 

Thank you for the post. 

We currently cater for the following  ACB layouts in Sage Business Cloud Payroll:

FNB Online Enterprise

ABSA Barclays.Net

Nedbank (Netbank)

Standard Bank Business Online

ABSA Business Integrator Online

Capitec

The ACB file created from the payroll is in the correct format as required by the banking platform specifications. 

If you have created the ACB from Sage Business Cloud Payroll and you experience a problem when importing the file into the banking platform you will need to contact the bank to further advise and assist you with the error experienced with the import in the banking platform.  

Kind regards

Gerhard.

We are on Sage Premier and not Sage Business Cloud.

Hi There

We had to play around quite a bit but we eventually got ours to work. 

When you export, the file extension must remain ".FIL"

Interfaces> export data> ACB payroll data

We found issues if the payment date we selected didnt match the date we were releasing it on the bank

Then once you are in FNB, 

Payments > batch payments> create and maintain > click on add > select "import" 

give your batch a name

import file type "bankserv.acb"

tick "once off" 

fill in the other info and click on continue

Results file format "CSV"

select your file and click continue

Once your batches are in and the values are right against what you exported, click on submit

Thank you Laura.
Which payroll system do you use? We are on Sage Premier.
Which option did you select under the control (set-up) screen.
We need to choose between:

FNB Online Enterprise

FNB PACS

FNB Business Internet Solutions **

First National BANKit **

First National CAMS

We are also on Premier and we selected FNB Online Enterprise

Thank you Laura. And are you using online banking or enterprise banking on the FNB side? My client does not have "batch payments" as an option on her profile. Perhaps that is where the problem lies?