Hi Dennis

Please ensure you have the excel templates (HistPay List) in your Advisor folder. You must also ensure that the VIPCAL.EXE file exists in your payroll directory

Regards

Avril

I checked and all those files are there. Below is the error message even though I enabled all macros. It cuts across clients who are using MS Office 365

Hi Dennis - what you need to do here is, open up an blank Excel document, File>Options>Trust Centre>Trust Centre Settings

Make sure your Macro settings are set:

Then go to Trust Locations and go add the location of your VIP: For example, if you folder is on G:\Premier, add that location. 

Then run the report again.

Hi Dennis - what you need to do here is, open up an blank Excel document, File>Options>Trust Centre>Trust Centre Settings

Make sure your Macro settings are set:

Then go to Trust Locations and go add the location of your VIP: For example, if you folder is on G:\Premier, add that location. 

Then run the report again.

Thank you. However, I cannot add a remote location to the trusted locations as the report is being exported on a workstation in a client server environment.

The system is looking for the csv file to merge with - the csv files are written to the respective VIP folder for the system you are accessing. If the system is installed on a server, and you are remoting in directly onto the server, then the server will be the place where you add the trusted location.

If the application is installed on a server and the user is accessing it via a shortcut from their workstation's desktop, then you need to ensure it is mapped to a drive because then you can add that location as a trusted location. I hope I am understanding you correcting and that we are not talking past each other :-)

Hello Shani, yes, I was referring to the second one.

I was able to add the location but still having the same error.

Ok check this as well:

and

Hm. Please, I did all these but still having the error.

Hi have you been able to find a solution to the problem as I've also got the same issue right nw and this is the only page I have come across that has the same issue as mine. 

I was finally able to resolve it. You have to go to Start Menu >> Internet Options >>  Security Tab >> Click on Sites and add the path of the map driver as trusted site. Make sure you untick Require server verification.