Having the same issue, individual backups works but full system fails.  Working on a server environment, stopped all sage connected services and all users were logged out and laptops switched off and I restarted the server.  I also removed the ESSSync.vdb4 file from the system folders (this worked previously) but still getting a backup has failed when attempting to do a full system instead of individual backups.

Having the same issue, individual backups works but full system fails.  Working on a server environment, stopped all sage connected services and all users were logged out and laptops switched off and I restarted the server.  I also removed the ESSSync.vdb4 file from the system folders (this worked previously) but still getting a backup has failed when attempting to do a full system instead of individual backups.

Hi Vone, do you still have the problem or have you managed to get it resolved.

Hi Norman Meiring

Still having the same issue, can make individual backups but not a full system and this is quite time consuming when you have over 30 companies to back up.  Francois Brand

Hi Vone, still struggling. Had a chat to someone from Sage, saying we should delete ESSSync on the server. Trying that, but we never had to do that before, and backups always worked. 

Hi Norman MeiringI tried that as well but it didn't work either.  Francois Brand #Premier#backup fails

Hi Vone, had a chat to Sage today, told me to log a support ticket. Waiting to hear from them, and will share their reply with you

Norman Meiringgreat, thank you!