Payslip Printing Incorrect after upgrade to V6.1a

SUGGESTED

Good day All

Hope you are well? I was hoping someone could please assist me, after upgrading to V6.1a after processing payslips it automatically opens the payslip in an html page which in turn prints incorrectly to more than double the size of payslip, just happening after the upgrade, please advise.

Kind regards

Aadiel

  • 0
    SUGGESTED

    Good day Aadiel

    We are aware of this current issue and our development team is currently trying to find a permanent solution for thia.
    In the meantime, we have a workaround.

    When in the payslip printing options you will need to select
    "Print payslip for PDF/Upload payslip"

    You will need to first preview the payslip and then go back and print them from the system straight to PDF.
    This is done by selecting the Zip payslip option.






    The payslips will print for each employee,unfortunately, we do not have any other work around as we are still investigating this.
    We do apologize for this inconvenience

    Kind Regards