Hi All,

I have rolled over into the new month (November). I pulled a leave history report from the 1st of October to the 23rd of November, if I pull just for November, it says that there are no transactions. 

• The "due at end amount" is showing what was available to the employee in October and some are showing what is owed to them for November.
• Also, the allocated amount which is 1.25 or 1.67 is not calculating correctly. Some employees who made their 5 years during the year, their leave days are incorrect.

I called sage and spoke to 4 different operators' but all times the calls got cut and no one has called me back. I called again and no answer after 25 minutes of holding.

Please assist :)