@SAGE @BIM @Premier 

Can someone at SAGE please assist with this error????? We have been online with support for an entire week now, we have uninstalled and reinstalled and still getting the error and no further assistance from SAGE.

Earth to SAGE, please come in!!!!!

Hello there Annelise vN 

We apologize for the inconvenience that you are currently facing. After conducting some investigations, we have found out that you have been in contact with one of our support agents regarding this matter. Could you kindly confirm this with us? Your incident has been recorded under the incident number: HD16061501

Sharon

Good day, the issue has not yet been resolved for this issue. The other issue we had with 64-bit runtime was resolved. This BIM issue is still a problem and we need urgent assistance please. 

Hi, the BIM issue no resolved. 

Issue no resolved! Can someone assist or do we need to look at other Payroll Programs?