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Re-install Tips for Your Sage 50 Products - by Florianne Kuhner and Erzsebet Institorisz

1 minute read time.

Ever found yourself with a computer that needs to have everything re-installed?

 Tips for Reinstalling:

  1. Have the latest Product Update:

    This can prevent messages about product and or data version compatibility, in addition to messages about missing key files. Most of our full program downloads will have been updated to include the latest product update and these updates are generally cumulative which means that only the latest update needs to be installed as it incorporates the cumulative changes of all the other updates. Please note that products CD do not include updates. Updates are generally smaller in file size then the program downloads but can be crucial towards being able to open a company data file.

  2. Save Your Install Downloads and Backups:

    If possible, save the downloaded program install files and always make sure to have a copy of your latest data backup before ever opening your files in a newer version of the software. The rule of thumb is to upgrade one file and leave the other untouched.

What is the Difference Between Updates and Upgrades?

A program update is different from a program upgrade. Upgrades entail completely new versions of software which may need to be purchased depending on whether you have an active service plan which entitles you to the latest downloads. Updates are bug fixes and enhancements to the specific program version.

Why Are There Only Recent Product Updates?

Product updates will mostly consist of bug fixes or enhancements, and or tax table updates. The Sage 50 Obsolescence Policy is to support the current release. Therefore, older versions of our products are not supported due to allocation of resources being focused on enhancements with newer technology.

Stay tuned for more on this topic in a future blog post.

 

Thanks for reading :).

  • Hi Randy,

    Thanks for your comment.

    I think Erzsebet actually means it is beneficial for our clients to use the latest release of Sage 50 with the latest update.  We still provide support to Sage 50 2015 and Sage 50 2014.

    For customers using previous Sage 50 version like 2013, 2012, 2011 or 2010, even though we no longer support them,  users can still find the latest release of each version from our knowledge base - support.na.sage.com

    KB29215 - Download Sage Simply Accounting 2010 product update 3

    KB29211 - Download Sage Simply Accounting 2011 product update 5

    KB29028 - Download Sage Simply Accounting 2012 product update 4

    KB29024 - Download Sage 50 2013 product update 4  

    Once again, thank you so much for pointing out the confusion.  

    Please get back to us if you have more questions.  

  • Why Are There Only Recent Product Updates?  "The Sage 50 Obsolescence Policy is to support the current release"  

    That answer does not make sense unless you've gone out of business, or you're working at trying to.  

    If you're telling me that lost software downloads from old versions are my own tough luck, then I suppose I can improve my future luck by looking elsewhere to buy software.

    I can download the last Service Pack for NT 4.0 from Microsoft, and it hasn't been 'supported' for a very long time.  There's a similar situation over at QuickBooks.  

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