Paying Purchase Invoices - but Invoices not showing up

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I am a long time Sage user and I have started a new job. I have never seen this before. I entered a Purchase Invoice and then when I went into "Pay Purchase Invoices" the list of outstanding ones doesn't show up. Anyone know how to change this? I know that the prior user would just enter the amount she was paying and it would apply it to the outstanding Invoices in order - but I don't want to do that. If my co-worker logs into the same company using her ID they show up. So there must be a setting - but I can't find it.

Thanks!!

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  • 0 in reply to Marj@Swab
    SUGGESTED

    This just happened to me as well, and I struggled for a bit.  Once you have checked that it was posted in the purchases journal as "pay later" then go to payments journal, and click on  "view", then hit restore window and it should reset the columns so that you can see the invoice #, original amount, amount owing and the payment amount.  I'm not sure why it reset on me, but it is fixed now.  Hope this helps someone else.