Hello
Our engineers have created a tool that would need to be downloaded and run on your computer to remove the marketing popup that you see. You can get the tool and the instructions on how to run it on your machine from the following link

How to remove marketing messages from popping up

support.na.sage.com/.../viewdocument.do

If you need assistance in getting the tool and running it on your machine you can give our support team a call at 1-888-522-2722 or our online chat team at http://www.sage.com/ca/support

We are here Monday - Friday from 6am pst to 530pm pst.

Why in the world did Sage add such a bothersome pop-up that needs a special tool to turn it off?

Why in the world did Sage add such a bothersome pop-up that needs a special tool to turn it off?

The special tool part is because they introduced a bug into that version of the program and the tool was the easiest way to fix it. Most people do not know what a registry is let alone how to modify it as we were doing in this thread.

I'd say a three-day turnaround from reporting of the issue to validating and creating the tool to fix it and posting it on a Saturday is not bad. It shows they took the issue seriously.

Richard, it is now June, and I am still having the issue. Even if I fixed it ion my computer, i still need to go run this fix on the rest of my staff, who have stopped complaining abbot it because they just gave up.

DZTaxes said:

Why in the world did Sage add such a bothersome pop-up that needs a special tool to turn it off?

I'm guessing their strategists believe that one-business license Editions of their software are in use for multiple businesses by people who just aren't aware of the Accountants' Edition. 

I think it's the opposite - the old 'Find an Accountant' list of Accountants' Edition licensees read like a largely non-Accountant-like array of curio shops, lawn care outfits, and corner stores.

Perhaps some had a client or two, perhaps they got stuck with a set of books in a higher 'Edition' than they needed, and / or needed one or two Enterprise program features, but for only one book-keeper. 

DZTaxes,

Are you saying it was not corrected by the Apr release? I would have thought they would include the fix in that release.

Good Morning

This issue was addressed and has been resolved in the upcoming release for Sage 2017.2 July tax update. The pop up would appear if you open 3 different company files on the machine, to advise clients there is an accountants version available and the pop up was missing 2 buttons, one being an option to not display the message again.

If you need assistance in getting the tool and running it on your machine you can give our support team a call at 1-888-522-2722 or our online chat team at http://www.sage.com/ca/support

We are here Monday - Friday from 6am pst to 5pm pst.

Thank You

nope!

Harjot, got it. I am opening 3 files, though it pops-up as soon as I open the first one. I am a SAN member, but I did not think Sage would appreciate me using my SAN license at the school where I am the controller. It wold be a huge savings if Sage was okay with it.