custom form designer problems

HELLO

I AM ABLE TO CREATE A CUSTOM INVOICE BUT WHEN IT COMES TIME TO SAVE IT SAYS I AM NOT AUTHORIZED.

I USE SAGE 50 CANADA

HP PAVILLION

ONE USER ONE COMPUTER, ANY SUGGESTIONS? TIA

Parents
  • HI Tia

    When it comes time to save it, try using a different folder than the one your computer presents you with. Try saving it in My Documents or also known as Documents. I recommend creating a folder in Documents called Forms and saving your customized invoice there.

    Hope this helps.

    Jo Anne
  • in reply to The Software Coach
    I agree with the above comments, with one exception - I try to save my customized forms in the .saj folder, as they will then be backed up and moved with the data. If I ever have to restore from backup (say, if my computer dies), I want all of my information, including my custom forms.
Reply
  • in reply to The Software Coach
    I agree with the above comments, with one exception - I try to save my customized forms in the .saj folder, as they will then be backed up and moved with the data. If I ever have to restore from backup (say, if my computer dies), I want all of my information, including my custom forms.
Children
  • in reply to C White
    C White

    If you ever have problems opening your company files, try removing the extra files you put in the *.saj folder. I've seen databases act corrupted when people put "foreign" files and backups in the saj folder.
  • in reply to Richard S. Ridings
    Good to know that can happen. I wonder what triggers that response? I've seen databases continue to work just fine with an incredible amount of 'foreign' stuff in the .saj folder - in one case, the client's entire music and video collection! (I went looking in the .saj folder myself, trying to figure out why the database for a small company in its 2nd year of operations took 15 minutes of highspeed internet time to download....)