Etransfer payments should be handled just like any other deposit or withdrawal. If you have received the payment go to your Receipts Module, find the customer and on their account record the payment. Where it asks for the client cheque number enter the number from the eTransfer. Similarly if you are paying a vendor by eTransfer, go to the Payments Module enter the required information and use the eTransfer number as your cheque number. As these are funds going directly to or from your bank accounts do not consider using the Deposit Slip function as you have nothing to deposit. The Bank Account number should be on the Receipt screen rather than a Funds to be Deposited account.

Hope this helps

Hi Alwyn,

I have a customer that has 2 separate accounts - one personal, one business. There was an estimate created under personal that should have been under the business account. It's already been converted to an invoice, so I cannot switch accounts. I received one e-transfer to cover both accounts. Is it possible to put 1 e-transfer to 2 different accounts? How would I go about doing this?

TIA

The easiest way would be to adjust the Customer name on the invoice to the correct account. However, you say this can't be done. This is possibly due to the estimate, but I don't use estimates so I am uncertain if this is the cause.

The next way I would try would be to apply the payment to a clearing account using a general journal. This could be any account that is not used too much, but it might be better to setup a clearing account that could be used in the future should a similar exercise be required. This will set an amount as a credit in the account.

I would then create a credit note, for each account, showing only one detail line for the full amount of the related invoice. This line would use the account number of the clearing account. The Credit Note when posted with a negative amount would apply a debit to the clearing account.

When posting the entries, check the journal entry (Ctrl J) to be sure it is affecting the clearing account in the proper way. When finished, the Clearing Account should show a zero balance.

Before leaving this you will have to open each of the customers' accounts using the Receipts module to manually clear the invoice against the credit note. The two should show a net deposit of zero.

Always make complete notes to indicate why these entries were required. It makes things easier at the end of the year when the accountant asks questions and you don't remember the full details.

Thank you very much! This was very helpful.